Contact
Last updated: July 17, 2026
We're here to help
Questions about an order, our guarantee, or anything else — email us and we'll get back to you within 24–48 hours.
Email: support@lorelace.com
Order issues
If something arrived damaged or misprinted, include your order number (from your confirmation email) and, if you can, a photo — we’ll ship a free replacement. See Shipping & returns for the details.